You can change a subscription plan to another by following these steps.
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1. View or modify my subscription
1 Access the "Change plan" or "Account" section, within the dropdown menu.
You can modify your plan at any time through the dropdown menu by selecting "Change plan" directly.
Similarly, you have the option to do so by accessing the "Account" section and then clicking on the "Update my subscription" button.
2 Choose the type of subscription you prefer.
When do you lose accumulated credits?
- When changing from the Prepaid plan to the Subscriber plan or to the Free plan
- When changing from the Free plan to the Subscriber plan or Prepaid plan
3 Select Subscriber plan, Prepaid, or Free
Select the number of subscribers you want and choose one of our available membership levels. For those who prefer an annual commitment, we offer a 20% discount on the total cost of the subscription. This option allows for significant savings throughout the year.
Select a package
The Subscriber Plan
If you opt for the subscriber plan, you will see the following panel:
From here you can check:
- Contracted Plan and Upgrade Option: Details of the current subscription plan and how to upgrade it.
- Available Shipments: Number of remaining shipments in your current billing cycle.
- Active Subscribers: Number of subscribers currently active on your account.
- Available AI Credits: Number of credits available for use in features that require Artificial Intelligence.
- Active Users on the Account: Number of users who have active access to your account.
- Subscription Start Date: The date your current subscription began.
- Subscription End Date: The date your current subscription will expire or automatically renew.
2. How do I enter my billing information?
Back in the Subscription tab, click on the “Modify” button in the Billing Methods Box.
3- How do I choose a payment method?
Back in the Subscription tab, click on the "Modify" button in the Payment Methods box.
Select the payment option you prefer.
There are three payment methods: Card, Bank Transfer, and PayPal.
Once all the details are completed, you just need to accept the Terms and Conditions of use and proceed with the payment.
You will receive an email confirming the subscription change, and you will be able to download your invoice
4- How can I apply a discount coupon?
Enter the discount coupon code in the field "Add discount coupon" and click on validate.