Soporte
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Recent activity by Soporte-
Why do my emails arrive in the spam folder?
There is no way to guarantee 100% that an email won't end up in the spam folder. Each email server has different criteria for what it considers spam and what it doesn't. However, if you notice duri...
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Undo, remake and history
When designing with the Drag&Drop editor you can go back and forward to any point you have recently edited in your story. As soon as a change to your message is detected, the "undo" widget will ap...
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Working with custom HTML
Custom content blocks allow you to easily add your own html code to the email message you are designing. HTML experts only:using your own code may affect the way your message is displayed in email ...
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The file manager
The file manager is the component you will use to browse, search and select the images and documents you want to use in your email message.With the file manager you can:View, search, and sort or de...
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How can I change my password?
1Select "Profile" Go to the "Profile" option from the drop-down menu in the top right corner. 2Select "Access Data" 3Enter the new password Once in the form, enter your e-mail address, your curre...
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Use of web fonts
The editor contains popular web fonts in the default font directory. Use them to personalise your emails while creating an engaging and entertaining message. What are secure web fonts? In most onli...
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Working with the Edge property
For those structural and content elements where you can set a border, you have the option to do so for all sides, or for each side individually. How to Click outside the content area to select the ...
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Working with the Fill property
The padding function can be found in the right panel by selecting any content block. It is very useful to provide spaces between elements either vertically or horizontally. Filling options You c...
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Hiding content on Mobile and Desktop
Optimising for mobile devices An email may deliver great results on desktop screens but may not work as well when the user needs to scroll on their mobile device to get to the call to action. The ...
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Editing image properties
When you insert an image or click on an image already present in the message, the properties area of the editor will show you various settings. Change image: click this button to replace the ima...