Automations start with triggers.
For example, if you wanted to send a welcome email to subscribers who have completed a subscription form, you would activate the trigger type "completed form" and indicate the action you want to take. What actions can I take?
You can create a maximum of 3 triggers to start the flow. For example, "When a contact subscribes to an audience" or "When a subscriber clicks on a campaign" or "When a subscriber opens a campaign". If any of these triggers were met, automation would begin.
Types of triggers
Events associated with a contact's activity
Eventos asociados a la actividad de un contacto
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Form Completed When a contact completes a form. You need a previously created form to set up this trigger. |
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Subscribed Contact When a contact subscribes to an audience via API, Control Panel or web form. |
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Contact linked to a group When a subscriber is linked to one of your groups. |
Campaign Interaction
Events associated with a campaign activity
The campaigns you want to monitor must be associated with your scenario audience.
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Click on a campaign When a subscriber clicks on a campaign. |
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Click on a link When a subscriber clicks on a specific link in a campaign. Select the campaign and the exact link "https://www.domain.com". |
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A campaign was not clicked When asubscriber does not click on a campaign in the first 24 hours after sending. |
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Opening in a campaign When a subscriber opens a campaign |
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A campaign was not opened When a subscriber does not open a campaign within 24 hours after sending. |
Dates and special events
Special events related to dates.
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Specific date * When the date saved in a custom field is met |
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Date Anniversary * When the anniversary of a date saved in a custom field occurs. |
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Anniversary of subscription date When the anniversary of the subscription date of the contact occurs |
* You need a custom date field in your audience to set this trigger
Integrations & APIs
API and Integration related events
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Custom API When a call is made to an API url. |
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